Resort Manager

Jobs in Peterborough, Ontario From Kawartha Adventure Resort
Posted on Canadian Job Portal
Full Time
Expired

  Job Description

  • About Us:

    Kawartha Adventure Resort is a premier destination offering unparalleled experiences in lakeside wilderness retreat. Our commitment to exceptional service and guest satisfaction sets us apart, and we are seeking a dedicated Resort Manager to lead our team and ensure our guests receive the highest quality experience.

    Job Overview:

    The Resort Manager will oversee all operations of the resort, ensuring a seamless and high-quality guest experience. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to manage a diverse team while maintaining operational efficiency.

    Key Responsibilities:

    • Leadership and Management:

      • Supervise and support resort staff across various departments including housekeeping, food and beverage, and recreational activities.
      • Conduct regular training and performance evaluations to ensure staff are meeting company standards.
      • Develop and implement policies and procedures to enhance guest satisfaction and operational efficiency.
    • Guest Relations:

      • Ensure a high level of guest satisfaction by addressing and resolving any issues or complaints promptly and professionally.
      • Develop and implement strategies to enhance the guest experience, including personalized services and special events.
      • Monitor guest feedback and implement improvements based on their suggestions and reviews.
    • Operational Oversight:

      • Manage daily operations of the resort, including check-ins, check-outs, and coordination of guest services.
      • Oversee the maintenance and cleanliness of all resort facilities to ensure they meet safety and quality standards.
      • Coordinate with various departments to ensure smooth and efficient operation.
    • Financial Management:

      • Develop and manage the resort’s budget, including forecasting, expense control, and revenue management.
      • Analyze financial reports and performance metrics to identify areas for improvement and cost-saving opportunities.
      • Implement effective pricing strategies and promotional activities to maximize occupancy and revenue.
    • Marketing and Sales:

      • Collaborate with the marketing team to develop and execute promotional campaigns, special packages, and events.
      • Establish and maintain relationships with travel agencies, tour operators, and corporate clients to drive bookings and revenue.
      • Monitor market trends and competitors to adapt strategies and maintain a competitive edge.
    • Compliance and Safety:

      • Ensure all resort operations comply with health, safety, and environmental regulations.
      • Develop and implement safety protocols and emergency procedures to ensure the well-being of guests and staff.
      • Conduct regular inspections and audits to maintain high standards of hygiene and safety.

    Qualifications:

    • Bachelor’s degree in Hospitality Management, or a related field.
    • Proven experience in a related role within the hospitality industry, preferably in a resort or hotel setting.
    • Strong leadership, organizational, and interpersonal skills.
    • Excellent problem-solving abilities and attention to detail.
    • Proficient in hotel management software and MS Office Suite.
    • Ability to work flexible hours, including weekends and holidays.
    • Strong communication skills in English; additional languages are a plus.

    Benefits:

    • Competitive salary and performance-based bonuses
    • Health and dental insurance
    • Paid time off and holidays
    • Professional development opportunities
    • Employee discounts and perks

    How to Apply:

    Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to kawarthaadventureresort@gmail.com by August 30, 2024. Please include “Resort Manager Application - [Your Name]” in the subject line.

    Kawartha Adventure Resort is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Help - Employment group


Resort Manager
Jobs in Peterborough, Ontario From Kawartha Adventure Resort
Posted on Canadian Job Portal

Job Position Information

Job Vacancy:
1
Education:

Bachelors or equivalent experience required

Experience:

1 year

Location:

Peterborough

Job Type:

Full Time

Salary:

$28-38 /Per Hour

Language:

English

Date Posted:

2024-08-10

Reference No.

CAJ3237377

Job Expiry Date:

2024-08-30

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Job Position Information

Job Vacancy:

1

Education:

Bachelors or equivalent experience required

Experience:

1 year

Location:

Peterborough

Job Type:

Full Time

Salary:

$28-38 /Per Hour

Language:

English

Date Posted:

2024-08-10

Reference No.

CAJ3237377

Job Expiry Date:

2024-08-30