User Support Technician

Title:  Computer Network Technician Employer: Keysoft Technologies Inc.Address: 1925 18th Avenue NE suite 115, Calgary, T2E 7T8 Wages: $ 37.00/hour Vacancies: 1 vacancy Joining: As soon as possible Employment type: Permanent employment, Full time30 to 40 hour/week Employment conditions: Morning, Day, Weekend OverviewLanguagesEnglishEducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience2 years to less than 3 yearsOn site Work must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasksCoordinate access and use of computer networksMaintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computerworkstations and peripheral equipmentMonitor the performance of computer systems and networksTroubleshoot, maintain and upgrade web server hardware and softwareEvaluate and install computer hardware, networking software and operating system softwareProvide problem-solving services to network usersImplement data, software and hardware security proceduresPerform routine network start up and close down and maintain control recordsPerform data backups and disaster recovery operationsSet up local area networks and connections to the InternetImplement network traffic and security monitoring software, and optimize server performanceBenefitsOther benefitsParking available    Employment groupsThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, YouthHOW TO APPLYDirect ApplyBy Direct ApplyBy emailkeysofttechjobs@gmail.comThe employer accepts applications from:·       Canadian citizens and permanent residents of Canada.·       Other candidates with or without a valid Canadian work permit.     

About CloudLabs:CloudLabs is a Full-Service Digital Transformation Consulting Firm driven by the single-minded purpose of augmenting Enterprise Value Creation. It is a pure-play SAP consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development, & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations, & complex Integration initiatives for enterprises in the US, Canada, Australia, etc. Its proprietary approach - 'FLUID' provides its specialists with the required tools and knowledge to create Configurable, Scalable, Undisruptive, and Iterative Solutions that build Incremental value for generating Higher Throughput. With offices in the US, Canada, Australia, & India, the Company is rapidly progressing and achieving success in many parts of the world. The team of competent professionals at CloudLabs is recognized for creating long-term business value for clients. Due to this, CloudLabs is the chosen partner for Enterprises seeking to expand and strengthen their presence in emerging growth markets like Brazil, Israel, Turkey, etc. The Company has successfully implemented 215 Strategic Transformation Projects. As a Strategic Planning & Implementation Partner for Global Companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact, and high-risk projects that are critical for the business. With the support of its deep bench of 84+ specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.Terms of employment: Permanent, full-time Work location: 2233 Argentia Road, East Tower, Suite 302, Mississauga, Ontario, L5N2X7, Canada.Language of work: EnglishSalary range: CAD 95,000 to CAD 100,000 per annumStart date: As soon as possibleBenefits: Annual performance based bonus plus benefits such as Group RRSP, Group Extended Benefits Plan (that includes Insurance, Extended HealthCare, Dental, Disability and Vision), Paid Leave, CPP and EI. Duties and responsibilities:·         Develop detailed EDC design specifications, including form layouts, edit checks, dynamic logic, controlled terminology, and calculated fields based on study protocol and stakeholder requirements.·         Build, configure, and validate Medidata Rave EDC databases, ensuring accuracy, consistency, and alignment with regulatory and sponsor standards.·         Conduct comprehensive database testing (unit testing, system testing, and UAT oversight), resolve discrepancies, and ensure readiness for deployment.·         Execute production migrations, database deployments, mid‑study updates, and system maintenance throughout the clinical trial.·         Collaborate closely with data managers, biostatisticians, clinical teams, vendors, and investigational sites to support efficient and accurate data collection across all phases of the study.·         Maintain audit‑ready documentation, support internal and external audits (FDA, TMF & Documentation audits etc) and provide subject‑matter expertise on EDC design, data validation, and system compliance.·         Troubleshoot and resolve data‑ and system‑related issues reported by study teams, vendors, or sites to ensure uninterrupted study execution.·         Contribute to continuous improvement by enhancing EDC development standards, updating SOPs, optimizing workflows, and implementing best practices to improve data quality, system efficiency, and overall operational performance for Canadian‑managed clinical projects. Qualifications: A bachelor's degree in computer science, Technology, information systems or a related discipline or completion of a college program in computer science is preferred. Certification or training required in Rave SDBE and Lean Six Sigma Technical skills required: SAS, SQL, C#, CDASH, SDTM, ADaM, and CDISC Elite-level clinical programming experience is preferred Great analytical, critical thinking and problem-solving abilities Adaptable and capable of working in fast-paced environments Analytic, problem solving, and critical thinking skill set required Strong attention to detail, effective time management and organizational skills Strong written and verbal communication skills Ability to work independently and in a team environment Contact information: Ph: (416) 312-7755 Email: hr@cloudlabsit.com Business address: 2233 Argentia Road, East Tower, Suite 302, Mississauga, Ontario, L5N2X7, Canada.

Job Duties:1, Develop, wrie, modify, integrate and test Web site related code;2, Conduct tests and analyze data to monitor quality, security, user interface experiences and to identify areas for improvement;3, Research and evaluate a variety of interactive media software products;4, Monior and maintain Web site functionality;5, Participate in Web site architecture and design in collaboration with designers or clients; Requirements:1, Bachelor's degree in related fields, equivalence considered;2, At least 2 years of experience in web development or related field;3, Able to work under pressure;4, Be available to work overtime;