User Support Technician

About CloudLabs:CloudLabs is a Full-Service Digital Transformation Consulting Firm driven by the single-minded purpose of augmenting Enterprise Value Creation. It is a pure-play SAP consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development, & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations, & complex Integration initiatives for enterprises in the US, Canada, Australia, etc. Its proprietary approach - 'FLUID' provides its specialists with the required tools and knowledge to create Configurable, Scalable, Undisruptive, and Iterative Solutions that build Incremental value for generating Higher Throughput. With offices in the US, Canada, Australia, & India, the Company is rapidly progressing and achieving success in many parts of the world. The team of competent professionals at CloudLabs is recognized for creating long-term business value for clients. Due to this, CloudLabs is the chosen partner for Enterprises seeking to expand and strengthen their presence in emerging growth markets like Brazil, Israel, Turkey, etc. The Company has successfully implemented 215 Strategic Transformation Projects. As a Strategic Planning & Implementation Partner for Global Companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact, and high-risk projects that are critical for the business. With the support of its deep bench of 84+ specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.Terms of employment: Permanent, full-time Work location: 2233 Argentia Road, East Tower, Suite 302, Mississauga, Ontario, L5N2X7, Canada.Language of work: EnglishSalary range: CAD 95,000 to CAD 100,000 per annumStart date: As soon as possibleBenefits: Annual performance based bonus plus benefits such as Group RRSP, Group Extended Benefits Plan (that includes Insurance, Extended HealthCare, Dental, Disability and Vision), Paid Leave, CPP and EI. Duties and responsibilities:·         Develop detailed EDC design specifications, including form layouts, edit checks, dynamic logic, controlled terminology, and calculated fields based on study protocol and stakeholder requirements.·         Build, configure, and validate Medidata Rave EDC databases, ensuring accuracy, consistency, and alignment with regulatory and sponsor standards.·         Conduct comprehensive database testing (unit testing, system testing, and UAT oversight), resolve discrepancies, and ensure readiness for deployment.·         Execute production migrations, database deployments, mid‑study updates, and system maintenance throughout the clinical trial.·         Collaborate closely with data managers, biostatisticians, clinical teams, vendors, and investigational sites to support efficient and accurate data collection across all phases of the study.·         Maintain audit‑ready documentation, support internal and external audits (FDA, TMF & Documentation audits etc) and provide subject‑matter expertise on EDC design, data validation, and system compliance.·         Troubleshoot and resolve data‑ and system‑related issues reported by study teams, vendors, or sites to ensure uninterrupted study execution.·         Contribute to continuous improvement by enhancing EDC development standards, updating SOPs, optimizing workflows, and implementing best practices to improve data quality, system efficiency, and overall operational performance for Canadian‑managed clinical projects. Qualifications: A bachelor's degree in computer science, Technology, information systems or a related discipline or completion of a college program in computer science is preferred. Certification or training required in Rave SDBE and Lean Six Sigma Technical skills required: SAS, SQL, C#, CDASH, SDTM, ADaM, and CDISC Elite-level clinical programming experience is preferred Great analytical, critical thinking and problem-solving abilities Adaptable and capable of working in fast-paced environments Analytic, problem solving, and critical thinking skill set required Strong attention to detail, effective time management and organizational skills Strong written and verbal communication skills Ability to work independently and in a team environment Contact information: Ph: (416) 312-7755 Email: hr@cloudlabsit.com Business address: 2233 Argentia Road, East Tower, Suite 302, Mississauga, Ontario, L5N2X7, Canada.

Job Duties:1, Develop, wrie, modify, inegrae and est Web site related code and Web application interfaces;2, Conduct ests and analyze data to monitor quality, security, user interface experiences and to identify areas for improvement;3, Develop and implement procedures for ongoing Web sie revision;4, Monior and maintain Web site functionality;5, May participate in Web site architecture and design in collaboration with designers or clients; Requirements:1, Bachelor's degree in related fields, equivalence considered;2, At least 2 years of experience;

Epiccloud Consultancy Services Inc. is seeking to employ a Software Tester at its business location at 15-75 Bayly Street West, Ajax, Ontario, L1S 7K7, Canada. The successful candidate must demonstrate strong organizational skills, maintain a client-focused approach, and be able to work effectively as part of a team.Job Type: Permanent, Full-Time PositionSalary: 39.00 per hour for 30 - 40 hours per weekExperience: 2-3 years’ experience in a similar roleOvertime: 1.5 times the wages after 44 hours per weekEducation: College, CEGEP, or other non-university certification/diploma in a related program of 1-2 yearsLanguage Requirement: English   Job Responsibilities: Prepare and document testing plans for softwareInstall and configure required software, hardware, and operating systems prior to testingDevelop testing policies and procedures for software and information systemsImplement and follow testing standards across projectsDesign, create, maintain, and execute manual and automated test scripts throughout the software development lifecycleAnalyze test results, identify root causes, and provide actionable quality metrics and reportsIdentify and monitor product defects and assist with resolving any issuesMaintain reusable test assets, test data management, and environment readiness Ensure adherence to ISO, SOC2, and internal QA standards Provide technical guidance and recommendations to improve testing efficiency, productivity, and overall product qualitySupport continuous improvement initiatives by reviewing testing processes and implementing best practicesMentor and support junior team members by providing guidance on testing techniques, tools, and quality standards. Work Conditions and Physical  capabilities Fast-paced and dynamic work environment Ability to work effectively under pressure consistently meet tight and competing deadlines Strong attention to detail with a high standard of accuracy Interested candidates please respond to advertisements by emailing your resumes to email:  sudh90438@gmail.com.