Restaurant General Manager

Position Title: Restaurant General Manager

Employer: Saint Global Trading Inc. o/a Namdhari’s Punjabi Spice Restaurant
Employer Address: Unit 109, 7320 King George Boulevard, Surrey, British Columbia V3W 5A5
Work Locations: Multiple Locations in Surrey, British Columbia (V3W 5A5, V3V 4B5)
Language of Work: English
Vacancies: 1

Terms of the Position:

• Terms: Permanent, Full-time

• Hours: 30–40 hours/week

• Wage: $47.70/hour

• Benefits:

  • Three weeks of annual vacation, paid sick leave and seven wellness days per year.

  • Employer will cover costs for pre-approved leadership training/certifications, membership to relevant organizations, industry events and conferences.

  • Discretionary (non-guaranteed), performance-based bonus.

  • Transportation allowances or reimbursements.

Minimum Skills and Experience Requirements:

• Education: Bachelor’s degree or higher

• Experience Requirements: At least five years of experience in a senior managerial/executive level role in the food industry in Canada, including experience managing multiple work locations and staff in varying levels of responsibility

• Knowledge and Other Skills:

  • Demonstrate previous ability to successfully establish, market and grow new restaurant locations

  • Demonstrate expertise in licensing and regulatory requirements for restaurant operations in British Columbia

  • Demonstrate expertise in vegetarian cuisine and culinary traditions

  • Demonstrate excellent leadership ability

Job Duties:

• Establish company objectives and policies and organize and manage the overall operations and success of the business.

• Recruit, train and manage staff and managers/supervisors.

• Build and maintain relationships with key contacts in the food production, food service and food distribution industries in Canada.

• Establish and implement efficient inventory and operational systems and policies.

• Establish and maintain a network for product sales.

• Manage all technology and delivery integration models including onboard delivery platforms (UberEats, Doordash, Skip) and menu and POS integration.

• Formulate, implement and manage the company’s financial goals, administrative policies and brand standards.

• Develop and implement promotional campaigns and pricing strategies.

• Represent the company or delegate representatives to act on behalf of the company in all official functions.

• Develop and oversee staffing structure and approve overall staffing plans.

• Develop and implement training for service quality, safety protocols and delivery platforms.

• Develop, implement and ensure compliance with company safety standards.

• Ensure the health and safety of all employees and customers by overseeing compliance with all applicable local, provincial and federal laws and regulations.

• Manage and direct all resource allocations for the business.

• Identify and pursue business development and expansion opportunities.

• Coordinate operations of each business location to ensure profitable and efficient operations.

• Implement effective communication tools and scheduling systems and ensure staff and managers are utilizing systems properly.

• Introduce eco-friendly practices and explore and implement innovative offerings to differentiate brand and locations.

• Identify and evaluate locations based on market research, customer demographics and competitors

• Negotiate lease agreements and with property management

• Secure permits for business operations, food handling and zoning or delegate the responsibility and ensure compliance

• If renovations are required, oversee renovations, interior design and planning and coordinate with contractors

• Purchase and manage installation of all essential equipment

• Recruit and onboard managers, chefs and service staff

• Execute a pre-launch campaign, effective marketing strategies and grand opening

• Ensure adherence to brand standards