Information Technology (IT) Support Technician

Title: Technical Support Supervisor Employer: Caliph Digital Ltd.Address: 10329 61 Avenue NW suite 1, Edmonton, AB T6H 1K9 Wages: $ 32.21/ hour Vacancies: 2 vacancies Joining: As soon as possible Employment type: Permanent employment, Full time35 to 40 hours /week Employment conditions: Day, Morning OverviewLanguagesEnglishEducation·       College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience1 year to less than 2 yearsWork setting·       Private company, corporation or industryResponsibilitiesTasks·       Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced·       Consult user guides, technical manuals and other documents to research and implement solutions·       Provide advice and training to users in response to identified difficulties·       Collect, organize and maintain a problems and solutions log for use by other technical support analysts·       Participate in the redesign of applications and other software·       Supervise other technical support workers in this group·       Provide business systems, network and Internet support to users in response to identified difficulties·       Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software·       Perform Web-server backup and recovery operations·       Provide customer service·       Manage incidentsSupervision·       No supervision responsibilityExperience and specializationComputer and technology knowledge·       Linux·       HTML editing software·       Salesforce·       JavaScript·       MS Office·       PHPBenefitsOther benefits·       Free parking available·       Parking available Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Youth How to applyBy emailcaliphdigitaljobsedm@gmail.comThe employer accepts applications from:·       Canadian citizens and permanent residents of Canada.·       Other candidates with or without a valid Canadian work permit.    

Title: Technical Support Supervisor Employer: Caliph Digital Ltd.Address: 10329 61 Avenue NW suite 1, Edmonton, AB T6H 1K9 Wages: $ 32.21/ hour Vacancies: 2 vacancies Joining: As soon as possible Employment type: Permanent employment, Full time35 to 40 hours /week Employment conditions: Day, Morning OverviewLanguagesEnglishEducation·       College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience1 year to less than 2 yearsWork setting·       Private company, corporation or industryResponsibilitiesTasks·       Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced·       Consult user guides, technical manuals and other documents to research and implement solutions·       Provide advice and training to users in response to identified difficulties·       Collect, organize and maintain a problems and solutions log for use by other technical support analysts·       Participate in the redesign of applications and other software·       Supervise other technical support workers in this group·       Provide business systems, network and Internet support to users in response to identified difficulties·       Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software·       Perform Web-server backup and recovery operations·       Provide customer service·       Manage incidentsSupervision·       No supervision responsibilityExperience and specializationComputer and technology knowledge·       Linux·       HTML editing software·       Salesforce·       JavaScript·       MS Office·       PHPBenefitsOther benefits·       Free parking available·       Parking available Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Youth How to applyBy emailcaliphdigitaljobsedm@gmail.comThe employer accepts applications from:·       Canadian citizens and permanent residents of Canada.·       Other candidates with or without a valid Canadian work permit.    

NETWORK SYSTEM ADMINISTRATOR (NOC: 22220)Posted on August 13, 2025 by Iqbal Foods JOB DETAILSLocation:     6 William Morgan Drive,East York, ON M4H 1E5 Salary$85,000 annually/ 35 hours per Week Terms of employmentPermanent employmentFull time Start dateStarts as soon as possible Vacancies1 vacancy OVERVIEWLanguagesEnglish EducationCollege/CEGEP Experience5 years or more On siteWork must be completed at the physical location. There is no option to work remotely. RESPONSIBILITIESTasks·      Install web server hardware and software·   Maintain, troubleshoot and administer the use of local area network (LANs), wide area network (WANs), mainframe networks and computer stations and peripheral equipment·      Monitor the performance of computer systems and networks·      Troubleshoot, maintain and upgrade web server hardware and software·      Evaluate and install computer hardware, networking software, and operating system software·      Provide problem-solving services to network users·      Perform routine network start up and close down and maintain control records·      Perform data backups and disaster recovery operations·      Implement network traffic and security monitoring software, and optimize server performance ADDITIONAL INFORMATIONWork conditions and physical capabilities·      Work under pressure·      Tight deadlines·      Repetitive tasks·      Attention to detail Personal suitability·      Accurate·      Client focus·      Efficient interpersonal skills·      Excellent oral communication·      Excellent written communication·      Initiative·      Judgement·      Team player·      DedicationADDITIONAL REQUIREMENTS - Halal Compliance AwarenessAs Iqbal Foods is a halal-based company, all employees are expected to demonstrate:·      Awareness and respect for halal principles in workplace, including sensitivity to halal-certified processes and products.·     Commitment to upholding company values that align with halal standards in all professional interactions, even in non-food-related roles.·      Willingness to work in an environment where halal compliance is integral to the company's operations and culture. EMPLOYMENT GROUPSThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:Support for Indigenous peopleSupport for newcomers and refugees WHO CAN APPLY TO THIS JOB?Only apply to this job if:You are a Canadian citizen, a permanent resident of Canada, a temporary resident of Canada with a valid work permit.If you are not authorized to work in Canada, do not apply. The employer will not respond to your application. HOW TO APPLYDirect applyBy Direct Apply By emailhriqbalhalalfoods@outlook.com This job posting includes screening questions. Please answer the following questions when applying:·      Are you currently legally able to work in Canada?·      Do you have previous experience in this field of employment?·      What is the highest level of study you have completed?