Claims Advisor I

About Connex Insurance Brokers Ltd.Connex Insurance Brokers Ltd. is a full-service brokerage committed to delivering exceptional personal service and insurance expertise. We take pride in helping our clients protect their homes, businesses, automobiles, and lives with the right solutions for every stage of life. Position OverviewWe are seeking a proactive and experienced Insurance Broker Supervisor to lead our Commercial Department. This role involves managing day-to-day team operations, maintaining compliance, engaging directly with clients, and contributing to both commercial and personal lines growth. Key ResponsibilitiesTeam Leadership & Compliance Supervise and manage workflow of the commercial lines team Oversee renewals, endorsements, cancellations, and documentation in accordance with RIBO and FSRA regulations Mentor team members and support training and performance development Optimize internal processes to enhance service efficiency Client-Focused Sales & Service Prepare insurance quotes for small, mid-market, trucking, and other commercial clients Perform risk assessments and work with underwriters to secure approvals Manage both commercial and personal lines insurance needs, including home, auto, and tenant policies Educate clients on coverages, exclusions, and risk management strategies Relationship & Business Development Represent Connex at industry events and build strong insurer relationships Support recruitment, onboarding, and team growth strategies Assist in identifying and pursuing new business opportunities Required Qualifications RIBO license (mandatory) Minimum 2 years of industry experience, with 2+ years in a leadership/supervisory role Deep understanding of commercial and personal lines insurance products and underwriting practices Proficient with industry tools (e.g., TAM, EPIC, Power Broker) Knowledge of RIBO and FSRA regulatory requirements Personal Suitability & Skills Strong client focus with proven ability to build lasting business relationships Excellent oral and written communication skills for effective interaction with clients, insurers, and team Organized and detail-oriented with flexibility to adapt in a fast-paced environment Collaborative team player with strong interpersonal and leadership skills Sound judgment in managing client risks, underwriting negotiations, and team decision-making Recognized for reliability and accountability in meeting deadlines and service standards What We Offer Competitive salary + performance-based bonuses Ongoing licensing and professional development support Supportive and collaborative work culture Growth opportunities within a dynamic brokerage How to ApplySubmit your resume and a brief cover letter via Indeed or email to info@connexinsurance.com . Connex Insurance Brokers Ltd. is an equal opportunity employer committed to a diverse and inclusive workplace.  

Salary - $48,001.2 annually / 30 Hours per week overtime wage $46.16/hr.Location of work - 2585 Skymark Avenue Suite Unit 300Mississauga, ON, L4W 4L5LanguagesEnglishEducationCollege/CEGEPExperience1 year to less than 2 yearsWork settingOn-site customer serviceResponsibilitiesTasksAssess potential institutional, business or individual client marketsCalculate premiumsEstablish client insurance coverageMonitor insurance claims and respond to clients' enquiriesProvide customer serviceProvide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other policy featuresSupervisionNo supervision responsibilityCredentialsCertificates, licences, memberships, and courses Registered Insurance Brokers of Ontario (RIBO) licenceExperience and specializationInsurance experienceProperty/casualty insuranceAutomobile insuranceFire insuranceHouse insurancePersonalAdditional informationSecurity and safetyCredit checkCriminal record checkWork conditions and physical capabilitiesAttention to detailCombination of sitting, standing, walkingFast-paced environmentWork under pressurePersonal suitabilityClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityReliabilityTeam playerBenefitsHealth benefitsHealth care planOther benefitsFree parking availablePaid time off (volunteering or personal days)How to applyBy emailsophie@insuranceland.caHow-to-apply instructionsHere is what you must include in your application:Proof of the requested certificationsCover letterHighest level of education and name of institution where it was completedThis job posting includes screening questions. Please answer the following questions when applying:Are you currently legally able to work in Canada?Do you have previous experience in this field of employment?Do you have the above-indicated required certifications?