Information Technology (IT) Support Technician

Job Duties:Document technical requirements to ensure that products, processes and solutions meet business requirementsPrepare cost-benefit and return-on-investment analyses to support system implementationDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical security risks to data, software and hardwareDevelop policies, procedures and contingency plans to minimize the effects of security breachesDevelop and implement policies and procedures throughout the software development life cycleConduct reviews to assess quality assurance practices, software products and information systemsOperate automatic or other testing equipment to ensure product qualityConsult with clients after sale to provide ongoing supportExecute and document results of software application tests and information and telecommunication systems testsRequirements:Minimum 2 years experienceHighschool Diploma.Time management, organization skill, teamwork skill.Focus on and pay attention to detail.Work under pressure.Benefit: Competitive wage at $34.5 per hour.Opportunities for career growth and advancement.Stable, employment full-time 40 hours a week.Overtime will be paid at 1.5 times the regular after 8 hours/day and 40 hours/week.Vacation pay will be paid at 4% of basic wage.

TaskConsult with clients to develop and document Website requirementsDesign and integrate website related codeDetermine hardware and software requirements to achieve optimal server performanceDevelop website architectureWrite, modify and test website related codeWrite, modify, integrate and test software codeMaintain existing computer programs by making modifications as requiredPrepare mock-ups and storyboardsCommunicate technical problems, processes and solutionsPrepare reports, manuals and other documentation on the status, operation and maintenance of softwareSource, select and organize information for inclusion and design the appearance, layout and flow of the WebsiteAssist in the collection and documentation of user's requirementsCreate and optimize content for Website using a variety of graphics, database, animation and other softwareAssist in the development of logical and physical specificationsResearch and evaluate a variety of interactive media software productsLead and co-ordinate multidisciplinary teams to develop Website graphics, content, capacity and interactivityResearch and evaluate a variety of software productsConduct tests and perform security and quality controlsProgram special effects software for film and video applicationsWrite, modify, integrate and test software code for e-commerce and other Internet applicationsJavaScript Object Notation (JSON)Manage incidentsRespond to requests for help and information from Website visitors and Website designersMaintain and manage digital databaseCreate user manuals

About CloudLabs: CloudLabs is a Full-Service Digital Transformation Consulting Firm driven by the single-minded purpose of augmenting Enterprise Value Creation. It is a pure-play SAP consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development, & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations, & complex Integration initiatives for enterprises in the US, Canada, Australia, etc. Its proprietary approach - 'FLUID' provides its specialists with the required tools and knowledge to create Configurable, Scalable, Undisruptive, and Iterative Solutions that build Incremental value for generating Higher Throughput. With offices in the US, Canada, Australia, & India, the Company is rapidly progressing and achieving success in many parts of the world. The team of competent professionals at CloudLabs is recognized for creating long-term business value for clients. Due to this, CloudLabs is the chosen partner for Enterprises seeking to expand and strengthen their presence in emerging growth markets like Brazil, Israel, Turkey, etc. The Company has successfully implemented 215 Strategic Transformation Projects. As a Strategic Planning & Implementation Partner for Global Companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact, and high-risk projects that are critical for the business. With the support of its deep bench of 84+ specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.Terms of employment: Permanent, full-time Work location: 5060 Spectrum Way, Suite 505, Mississauga, ON, L4W 5N5Language of work: EnglishSalary range: CAD 100,000 to $106,200 per annumStart date: As soon as possibleBenefits: Group RRSP Plan, Group Employee Benefit Plan that includes Insurance, Extended HealthCare, Dental, Disability and Vision, Paid leaveDuties and responsibilities:·       Leading the project for the development of automatic available batch determination during outbound delivery in the SAP SD module, streamlining the process and ensuring accurate batch selection based on predefined criteria.·       Designing the solution for automatic batch determination.·       Leading the project for integrating Salesforce and SAP for Sales orders, enabling seamless data exchange between the two systems, and improving order management processes.·       Collaborating with cross-functional teams to gather requirements.·       Created functional and technical specification documents for system enhancements and developments.·       Analyzing information systems processes and proposing customized solutions to improve performance and efficiency;·       Designing, developing, integrating, testing and implementing information systems business solutions·       Providing advice on information systems strategy, policy, management, security and service delivery·       Acting as a liaison between the business units, technology teams and support teams·       Conducting tests to ensure the reliability, accuracy, and functionality of system changes and enhancementsQualifications: A bachelor's degree in computer science, business administration, information systems or a related discipline or completion of a college program in computer science is usually required. Certification or training required in Salesforce and SAP Great analytical, critical thinking and problem-solving abilities Adaptable and capable of working in fast-paced environments Analytic, problem solving, and critical thinking skill set required Strong attention to detail, effective time management and organizational skills Strong written and verbal communication skills Ability to work independently and in a team environment Contact information: Ph: (416) 312-7755 Email: hr@cloudlabsit.com Business address: 5060 Spectrum Way, Suite 505, Mississauga, ON, L4W 5N5 CloudLabs is an equal opportunity employer.Canada Diversity StatementThe information obtained from the questions below will allow CloudLabs to track the diversity of our applicants, employee training opportunities, promotions, and employee retention to identify and remove barriers to employment and advancement. With your consent, the employment equity officer may also contact you to get your opinions about employment Equity (EE) Programs.You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.Please note that a person may belong to more than one designated group. Your response to the self-identification questionnaire below is voluntary. It is, however mandatory to answer the questions, even if you choose not to provide the information.The responses that you provide on this form will be confidentially retained for statistical purposes.This survey is available in alternative formats. Please do not hesitate to request.Persons with disabilities are those who have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.An Aboriginal person is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation. Members of visible minorities are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.