Bachelor's degree
1 year
Winnipeg
Full Time
$35 /Per Hour
English
2024-07-18
CAJ2891598
2025-01-14
Job description: Salary: $33.00/HourlyJob Type: Permanent, Full-TimeStart Date: As soon as possibleLanguage: EnglishPositions Available: 1NOC Job Title: Information Technology Support Technician Job Location(s)33406 South Fraser wayAbbotsford, British ColumbiaV2S 2B5 Job Duties:· Communicating electronically or in person with the software users facing difficulties.· Execute solutions with references from guides, manual and other documents.· Provide advice and real time assistance to the user.· Perform follow-up communication to ensure customer satisfaction.· Collect information and maintain problems & solutions log for the users.· Maintain records of daily communication transactions, problems and remedial actions taken.· Can redesign document or user manual if required.· Assist clients with the installation of upgrades.· Provide proper network, internet support to the users. Requirements:· Completion of Secondary School education is required.· Post-Secondary Education in the field is required. How to Apply:email: tajpurinvestmentsltd@gmail.com
Job Duties:Document technical requirements to ensure that products, processes and solutions meet business requirementsPrepare cost-benefit and return-on-investment analyses to support system implementationDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical security risks to data, software and hardwareDevelop policies, procedures and contingency plans to minimize the effects of security breachesDevelop and implement policies and procedures throughout the software development life cycleConduct reviews to assess quality assurance practices, software products and information systemsOperate automatic or other testing equipment to ensure product qualityConsult with clients after sale to provide ongoing supportExecute and document results of software application tests and information and telecommunication systems testsRequirements:Minimum 2 years experienceHighschool Diploma.Time management, organization skill, teamwork skill.Focus on and pay attention to detail.Work under pressure.Benefit: Competitive wage at $34.5 per hour.Opportunities for career growth and advancement.Stable, employment full-time 40 hours a week.Overtime will be paid at 1.5 times the regular after 8 hours/day and 40 hours/week.Vacation pay will be paid at 4% of basic wage.
TaskConsult with clients to develop and document Website requirementsDesign and integrate website related codeDetermine hardware and software requirements to achieve optimal server performanceDevelop website architectureWrite, modify and test website related codeWrite, modify, integrate and test software codeMaintain existing computer programs by making modifications as requiredPrepare mock-ups and storyboardsCommunicate technical problems, processes and solutionsPrepare reports, manuals and other documentation on the status, operation and maintenance of softwareSource, select and organize information for inclusion and design the appearance, layout and flow of the WebsiteAssist in the collection and documentation of user's requirementsCreate and optimize content for Website using a variety of graphics, database, animation and other softwareAssist in the development of logical and physical specificationsResearch and evaluate a variety of interactive media software productsLead and co-ordinate multidisciplinary teams to develop Website graphics, content, capacity and interactivityResearch and evaluate a variety of software productsConduct tests and perform security and quality controlsProgram special effects software for film and video applicationsWrite, modify, integrate and test software code for e-commerce and other Internet applicationsJavaScript Object Notation (JSON)Manage incidentsRespond to requests for help and information from Website visitors and Website designersMaintain and manage digital databaseCreate user manuals
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