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Information Technology (IT) Support Technician

Posted by: Tajpur Investments ltd
Posting date:04-Dec-2024        Closing date: 24-Dec-2024
Education: Post-Secondary
Language: English
Job location: Abbotsford
Salary: $33.00 Per Hour
Years of Experience: 1 year
Vacancy: 1
Job Type: Full Time
Job id: CAJ7247191

Job description:


Job description:

 

Salary: $33.00/Hourly

Job Type: Permanent, Full-Time

Start Date: As soon as possible

Language: English

Positions Available: 1

NOC Job Title: Information Technology Support Technician

 

Job Location(s)

33406 South Fraser way

Abbotsford, British Columbia

V2S 2B5

 

Job Duties:

·         Communicating electronically or in person with the software users facing difficulties.

·         Execute solutions with references from guides, manual and other documents.

·         Provide advice and real time assistance to the user.

·         Perform follow-up communication to ensure customer satisfaction.

·         Collect information and maintain problems & solutions log for the users.

·         Maintain records of daily communication transactions, problems and remedial actions taken.

·         Can redesign document or user manual if required.

·         Assist clients with the installation of upgrades.

·         Provide proper network, internet support to the users.

 

 Requirements:

·         Completion of Secondary School education is required.

·         Post-Secondary Education in the field is required.

  •        No Work Experience required.

 

How to Apply:

email: tajpurinvestmentsltd@gmail.com