Job description:

Job Description

• Administer and coordinate office administrative procedures, such as billing, reviewing quotes, and physical file system management.
• Evaluate and implement new procedures from special clients’ work orders to improve efficiency, i.e., forward special instructions from clients to dispatch and technicians.
• Determine work priorities, delegate work to office support staff, such as providing information for dispatch to schedule technicians.

•          Ensure target dates are met and procedures are followed, by communicating with service/project teams regarding recommendations, tools, budgets.

• Coordinate and arrange service work orders, project work orders, such as sourcing materials, equipment, and supplies.
• Analyze and oversee administrative operations related to budgeting, contracting and project planning and management processes, i.e., reviewing costs of time and material work orders and issuing invoices.
• Preparation of operating budget and maintain inventory and budgetary controls, such as establishing quotes for projects.
• Organize data and prepare special reports and correspondence, such as service reports and respond to clients’ inquiries.

Requirement

• Completed secondary school.
• Preferably with university degree or college diploma in business or public administration.
• Experience in a senior clerical or executive secretarial position related to office administration would provide advantage.

·         Experience in the Mechanical or Construction industry is considered an asset.

The Service Coordinator is a team player who can also work independently with minimal supervision. He/She demonstrates professional customer service skills, time management skills and a strong ability to multitask and prioritize.