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User support technician

Posted by: Deserving Health International Corp
Posting date:04-Jul-2024        Closing date: 31-Dec-2024
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Language: English
Job location: Richmond
Salary: $32.00 Per Hour
Years of Experience: 1 year
Vacancy: 1
Job Type: Full Time
Job id: CAJ2427639

Job description:


User support technician Verified 

Posted on July 04, 2024 by Employer detailsDeserving Health International Corp

Job details

  • LocationRichmond, BCV6V 2J2
  • Salary32.00 hourly / 30 hours per Week
  • Terms of employmentPermanent employmentFull time
  • Day, Evening, Morning
  • Start dateStarts as soon as possible
  • Benefits: Other benefits
  • vacancies1 vacancy
  • SourceJob Bank #2987101

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

1 year to less than 2 years

Responsibilities

Tasks

  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service

Supervision

  • No supervision responsibility

Experience and specialization

Computer and technology knowledge

  • Internet
  • Desktop applications
  • TCP/IP

Additional information

Own tools/equipment

  • Internet access
  • Cellular phone

Benefits

Other benefits