Responsibilities

Tasks

• Establish work schedules and procedures
• Co-ordinate activities with other work units or departments
• Monitor the movement of supplies and materials between departments
• Perform routine clerical duties
• Read blueprints, written specifications, and production drawings
• Prepare and submit reports
• Arrange for maintenance and repair work
• Ensure proper functioning of equipment
• Maintain work records and logs
• Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
• Compile worksheets and specifications of orders
• Create, investigate, track, and complete work orders
• Monitor production progress
• Prepare and maintain progress and other reports
• Project management
• Requisition or order materials, equipment, and supplies
• Advise vehicle operators of traffic and other problems
• Assist with the maintenance of communications equipment
• Contact customers to deliver requested wakeup calls
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergencies
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross-border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Operate radio equipment
• Plan, organize and oversee operational logistics of the organization
• Process and transmit information and instructions to coordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs, and other expenses
• Respond to urgent calls from individuals who find themselves in life-threatening situations and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews, and equipment

Experience and specialization

Service experience

• Delivery
• Tow truck
• Trucking

Area of specialization

• Estimating
• Expedition
• Production
• Traffic controlling

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Hand-eye coordination
• Repetitive tasks

Weight Handling

• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Accurate
• Values and ethics
• Initiative
• Judgment
• Analytical
• Proactive
• 
  

• Who can apply for this job?

  Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

  If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.