Job description:

General Description:

The primary responsibility of this position is to ensure all orders are picked and shipped in an efficient, timely, accurate, organized and cost-effective manner and to work with the General Manager, Sales and Customer Service team to deliver the highest level of customer service and satisfaction.

Please note: you must be able to lift 50lb multiple times throughout the day.

Duties and Responsibilities

• Ensure that all outgoing orders are picked, checked, packed and shipped in accordance with Company standards for quality, accuracy and timeliness;
• Ensure that all orders shipped are invoiced accurately and include appropriate freight, export documentation and other necessary considerations;
• Set up / update procedure manuals on picking and shipping processes
• Maintain a clean, organized, safe and professional warehouse operation at all times;
• Ensure paperwork, documentation and computer reports/ files are kept up to date and filed neatly and accurately;
• Assist Purchasing department in gathering information on shipping weights and measurements for new products;
• Assist Sales and Customer Service departments, as necessary on stock issues, prepare for trade shows, perform stock checks and reconciliation, process emergency stock transfers, fill special customer request, etc.;
• Conduct assist and be available for monthly and year-end inventory counts.

Skills & Qualifications:

• Experience in, and aptitude for, warehouse work is required.
• Professional manner and excellent customer service skills
• A team player with experience and proven ability to lead and direct others
• A positive, energetic self-starter who takes the initiative and sets an excellent example for others
• Must have the ability to achieve picking accuracy goals without direct supervision or monitoring
• Knowledge of ERP computer systems, integrating shipping systems and excel worksheets
• Experienced with local, Canadian and US shipping
• Experience with courier processes and dealing with LCL (less than container load)
• Physically able to lift/move products up to 50 lbs
• Ability to operate industrial lift trucks, pallet jack, order picker and forklifts
• Good communication skills (verbal and written) spoken

Job Duties:

• Load and unload trucks
• Move and stack materials
• General housekeeping duties in the warehouse or production area and duties as assigned
• Use warehouse management software

The Perks:

• Competitive compensation, benefits, and vacation time
• Company discount on seeds and gardening supplies
• A flexible working environment that promotes a healthy work-life balance
• The opportunity to participate in community & educational events promoting organic growers & supporting gardeners and learn about our community and organic gardening
• Participate in a culture of charitable giving, where we support numerous charities both financially and through seed donations and donate upwards of 6,000 lbs. of fresh produce annually.
• An opportunity to be meaningful and impactful within your work and projects.

Work Remotely

• No

Job Type: Permanent

Salary: $18.22 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Experience:

• warehouse: 1 year (preferred)