Job description:

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel, and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges, and receive payments
• Maintain an inventory of vacancies, reservations, and room assignments
• Clerical duties (i.e., faxing, filing, photocopying)
• Answer the telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service